Legal Notice
Following Article 10 of Law 34/2002 of the 11th July of the Society of Information Services and Online Commerce, we put forth the following details:
Trading Name: Complementos del Café
Business Name: Gusto Global S.L
Address: Calle Juan Ramón Jiménez 18, Polígono Industrial Virgen de La Candelaria, 29170 Málaga
VAT Number: B-92652601
Business Registry: Registered as an official trader of the Malaga Business Registry: Vol. 2753, Folio 111, Hoja MA-78290, Inscripción 1.
Users
These Terms and Conditions of Use establish the agreement between you, referred to as "user," "customer," or "you," and us, Complementos del Café, referred to as "we," "our," and "us," regarding the use of our website and products.
Acceptance of Terms
By visiting or purchasing through our website you engage in our “Service” and agree to comply with the following “Terms” and “Conditions. The Terms apply to all users of the site and are intended to set forth the guidelines, rights and obligations governing the use of our website. They serve to protect both you and us by establish clear expectations and ensuring a fair and secure customer experience on our website. Please read these Terms and Conditions carefully before accessing or using our website If you don’t agree with any of the Terms or Conditions, then please refrain from continuing browsing or using our website..
Use of the Website
Our website Complementosdelcafé.com is intended as a platform from which coffee accessories can be purchased from online. The intention is for personal use, you may not use this website for any other unauthorised purpose. You may not use our products for any illegal intention, that violates any laws in our jurisdiction. .
Intellectual Property
All the information, content, trademarks displayed on this website, including but not limited to text, graphics, logos, images, video are the property of Complementos del Café or are licensed to us under Third-Party agreements. An unauthorised use, reproduction or distribution is strictly prohibited by us and the legal owners of third-party brands.
Product Information
We Complementos del Café strive to ensure the accuracy of all information displayed such as product descriptions, pricing, availability of stock, however we cannot guarantee complete accuracy and disclaim any liability for errors or omissions. We reserve the right to modify or discontinue any product at any time without any notice. Prices and product availability are subject to change without notice. Prices are shown in Euros and with VAT included in the final price exclusive of shipping fees which will be calculated and displayed during the checkout process.
Ordering and Payment
To place an order through our website, you must provide accurate details and information and complete the check-out process. We reserve the right to cancel any order that you place if we suspect fraudulent activity, the product is unavailable or pricing error. We may, in our sole discretion, limit or cancel quantities purchased per order, per person.
In the event we need to make a change to your order, we will attempt to notify you by email or by phone provided on the order or on the account.
You agree to provide up-to-date and accurate information for all purchased made at our store. You agree to include you mail address, phone number and the enter accurate billing details so we can complete your transactions. You represent and warrant that you have the necessary authorization to use the selected payment method.
We accepted the following methods of Payment:
• Bank card (Visa and MasterCard)
• Bizum
• PayPal
• Bank Transfer
Payment safe processed securely through encrypted connections to protect your financial information. Third-parties payment providers will have access to intercept and access your payment details. In using their payment processor, you agree to abide by their terms and conditions and privacy policy. We shall not be responsible for any actions, omissions, or liabilities of third-party payment processors.
To protect against fraudulent transactions, we may use various prevention measures such as verifying the authenticity of payment information or conducting verification checks. We reserve the right to cancel any order if we suspect and violation of our policies or legal obligations.
Shipping and Delivery
We will make reasonable efforts to fulfil accepted orders within the estimated delivery times provided in our Delivery Policy. Please note that delivery times are approximate and may be subject to unforeseen factors beyond our control. We are not responsible for any delivery delays or failures due to incorrect or incomplete information provided by you during shipment with our selected transport agency.
Deliveries will be made to the shipping address specified during the checkout process. Please ensure that the provided address is accurate and complete to avoid any delays or issues.
Orders received before 13:00h will normally be shipped on the same day, delivery times vary according to region please see our Delivery Policy for more details.
Returns and Refunds
Following the Real Decree legislation 1/2007 of the 16th of November, of the Law of General Defence of Consumers and Users, customers have the right to withdraw from a purchase and return a product with a period of 14 days from day of receiving the goods.
Please read of our Full Policy on Returns & Refunds to understand eligibility terms and conditions on returns and the full returns process.
Privacy and Data Protection
Your privacy is important to us, and we are committed to protecting your personal data. In our Privacy Policy which you can read here, outlines how we collect, use, and protect your personal data that is shared with us during your interactions with this website, in line with the General Data Protection Regulation (GDPR).
User Accounts
You may place an order as a guest, or you may create a user account. During the account registration process, you will be asked to provide accurate information. .
You agree to maintaining the confidentiality of your user account details and to not share them with others. Therefore, you are responsible for all activities that occur under your account.
You must notify us if you suspect any unauthorized use of your account or any other security breach.
By creating a user account, you consent to receive communications from us, such as order confirmations, shipping status. You may also receive promotional and marketing communications if you have subscribed to our newsletter.
Please note that you agree to use our website at your own risk.
We reserve the right to suspend, restrict or terminate your user account at our discretion without notice if you violate our terms and conditions or misuse of website or services. You may lose access to loss or damages resulting from account termination.
If you wish to delete your account, please contact our customer support team and note that tis may result in the permanent loss of your account data.
Limitation of Liability
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the court of Spain.
Modifications and Updates
We reserve the right, at our sole discretion to update, change or replace any part of the Terms of Service by posting updates or changes directly to our website without notice. It is your responsibility to check our website for changes. Your continued use or access to our website constitutes acceptance of those changes.
Severability
If any provision of these terms and conditions is deemed invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected.
Contact Information
If you have any questions or concerns or need further clarification on any of the points regarding our general terms and conditions, please contact our customer support team who will be happy to help.